Refund & Returns Policy

Last updated: September 30, 2026

At GrainNest, we want you to be happy with your purchase. If you need to return an item, you may request a return within 90 days of receiving your order.

Return Conditions

To be eligible for a return:

• The product must be unopened and unused.

• The product must be in its original packaging and condition.

• Proof of purchase or your order number may be required.

• Items that have been opened, used, washed, damaged, or altered may not be eligible for return.

How to Request a Return

Please contact us within 90 days of receiving your order with your order number and reason for the return. We will provide instructions on how to return the product.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Return Shipping

Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photos of the item. We will work with you to resolve the issue.

Contact Us

If you have any questions about returns or refunds, please contact us through the contact information provided on our website.